Cookies Policy

Cookies are small text files or similar data files that may be placed on your computer, mobile phone, tablet or other device when you visit a website. They allow a website to recognise a device, remember information about a visit and support certain functions. A cookie does not usually identify you by name on its own. However, information collected through cookies may be linked with other information that we hold about you, depending on how you use our services and the choices you make.

Royal Reels Casino may also use technologies that work in a similar way to cookies. These can include pixels, tags, software development kits, local storage and other identifiers. In this policy, we use the word “cookies” to refer to cookies and similar technologies unless we state otherwise.

Cookies may be set by Royal Reels Casino, or by another service provider acting on our behalf or independently. Some cookies last only for the duration of your browsing session and are deleted when you close your browser. Other cookies remain on your device for a set period or until you delete them. The length of time a cookie remains active depends on its purpose and the settings of the relevant technology.

Types of cookies by duration

• Session cookies, which are generally temporary and help a website operate during a single visit.
• Persistent cookies, which remain on your device for longer and can remember settings or recognise a returning device.
• First-party cookies, which are placed by the website you are visiting.
• Third-party cookies, which are placed by a service provider or other third party whose content or technology is used on the website.

Cookies can support the operation, security and performance of the Royal Reels Casino website. The exact cookies used may change over time as our website, services and technology develop. We aim to use cookies for clear and legitimate purposes, including the purposes set out below.

Strictly necessary cookies

These cookies are needed for core website functions. They may help keep pages working, maintain a secure connection, remember choices during a session, support account access and direct you to the correct parts of the website. They may also help us detect unusual activity, protect our services from misuse and support security controls. Because these cookies are necessary for the website to operate, they may not be capable of being disabled through the website’s preference tool.

Functionality cookies

Functionality cookies remember information that makes your visit more convenient. For example, they may remember language, display or regional preferences, keep a page in the format you selected, or help provide features you have requested. If you disable these cookies, some preferences may not be remembered and parts of the website may be less convenient to use.

Performance and analytics cookies

These cookies help us understand how visitors use the website. They may collect information such as the pages viewed, the links selected, the time spent on a page, the device or browser type, and whether a page or feature works as expected. We use this information in an aggregated or otherwise assessed form to improve content, navigation, reliability, accessibility and overall performance.

Security, compliance and fraud prevention

Cookies and related technologies may help us verify sessions, identify automated or suspicious activity, protect accounts and support fraud prevention. They may also assist with meeting legal, regulatory, operational and responsible gambling requirements. These technologies do not remove the need for you to keep your account credentials private or to follow our security instructions.

Advertising and marketing cookies

Where used and permitted, marketing cookies may help measure the effectiveness of campaigns, limit repeated advertising, understand interactions with promotional content and show information that may be more relevant to your interests. We do not use cookies to override your marketing choices. Any direct marketing is subject to applicable law and the preferences or permissions available to you.

When available, our cookie preference tool allows you to review and manage categories of non-essential cookies. You can use that tool to accept or reject optional categories, subject to the way the website and the tool operate. Your choices may be stored in a cookie or similar technology so that we can remember them. If you delete that preference cookie, clear your browser data or use a different device or browser, you may be asked to make your choice again.

You can also control cookies through your browser or device settings. Most browsers allow you to view, delete, block or restrict cookies. You may be able to set your browser to notify you before a cookie is placed, or to reject cookies automatically. Instructions differ between browsers and devices, so you should consult the relevant provider’s help information for current guidance.

1. Open the privacy, security or settings area of your browser or device.
2. Review the available controls for cookies, site data or tracking technologies.
3. Choose whether to allow, block, delete or restrict particular categories or websites.
4. Revisit your settings if you use another browser, device or private browsing mode.

Disabling or deleting cookies may affect how the website works. You may be unable to access some account features, keep certain preferences, complete particular actions or use parts of the website as intended. Blocking all cookies may also affect security checks and other essential functions. For this reason, we recommend carefully reviewing your settings rather than automatically blocking every cookie.

Your cookie choices are separate from other privacy choices. For example, changing cookie settings may not withdraw consent for email, SMS or other communications. Those communications may have separate unsubscribe or preference controls. Similarly, disabling cookies does not necessarily delete personal information already collected. Requests about personal information are handled under our Privacy Policy and applicable Australian privacy law.

Some website functions may be provided with the assistance of third-party technology providers. These providers may place or access cookies and similar technologies in order to deliver services such as website hosting, security, analytics, customer support, payment-related functions, identity or account protection, performance monitoring or campaign measurement. The involvement of a third party does not mean that every third party can access all information about you. Access should be limited according to the service provided, applicable arrangements and relevant legal requirements.

Third parties may process information in accordance with their own privacy notices. We encourage you to review those notices where relevant. Royal Reels Casino does not control the privacy practices of independent third parties, including the way their services may operate on other websites or applications. Third-party cookies may also be subject to settings offered directly by the relevant provider.

Information collected through cookies may include an IP address, device or browser information, identifiers, approximate location derived from technical information, pages visited, actions taken and information about how you interact with the website. Depending on the circumstances, this information may be personal information under Australian law. We handle personal information in accordance with our Privacy Policy, applicable law and our legitimate business, security and compliance requirements.

Cookies are not intended to encourage excessive gambling or to replace responsible gambling controls. We may use security, account and service technologies to support a safer and more reliable experience, but cookies cannot determine whether gambling is suitable for you. You remain responsible for using our services within your own limits and for seeking help if gambling is causing concern.

Changes to this policy

We may update this Cookies Policy when our website, technology, legal obligations or business practices change. The updated version will be published on this page with a revised date where appropriate. Changes may affect the types of cookies used or the way cookie preferences are managed. We encourage you to check this page from time to time so that you remain informed.

Questions and privacy requests

If you have a question about this Cookies Policy, wish to review your available preferences or want to make a privacy-related request, please use the contact or privacy options made available on the Royal Reels Casino website. We may need to verify your identity before responding to a request involving personal information. We will handle requests in accordance with applicable requirements and the process described in our Privacy Policy.

By continuing to use the Royal Reels Casino website after reviewing any applicable cookie notice, you acknowledge that cookies may be used in accordance with your selected preferences and this policy. Where consent is required for optional cookies, we will provide the relevant choice before using those cookies, subject to essential technologies and other lawful bases that may apply.